top of page

FAQ

  • When will my order be posted?
    We post all orders on a Monday.
  • Do you post to my state or territory?
    We post to all Australian states and territories unless they are prohibited quarantine items. The sale of live plants and seeds is heavily regulated in Australia. As a result we have strict guidelines for the domestic sale of plants, seeds and ethnomedicine products. It's the buyers responsibility to ensure the items they intend to purchase are not restricted or prohibited in their state or territory. We will not be responsible for replacing your items or issuing refunds if your items are prohibited and are confiscated and destroyed by local authorities. For further information, please visit: www.interstatequarantine.org.au
  • Do you ship internationally?
    Yes. We post to all countries unless they are prohibited export items. The sale and export of live plants and seeds is heavily regulated in Australia. As a result we have strict guidelines for the international sale of plants, seeds and traditional medicine products. It's the buyers responsibility to ensure the items they intend to purchase are not restricted or prohibited in their country. We will not be responsible for replacing your items or issuing refunds if your items are prohibited and are confiscated and destroyed by your local authorities.
bottom of page